Telephone and reception
Kopiosto’s switchboard is open on Tuesdays, Wednesdays and Thursdays from 12.30 am to 2.30 pm.
+358 9 431 521
Our reception is open by appointment. Please contact our management assistant Tuula Viitanen in advance: tuula.viitanen(at)kopiosto.fi, +358 9 4315 2304.
Hietaniemenkatu 2, 00100 Helsinki, Finland.
Customer service for copying licences
If you have any questions about a copying licence, need access to our licence service or want to order a new copy licence, please contact our customer service.
Customer service is available by telephone on Tuesdays, Wednesdays and Thursdays from 12.30 am to 2.30 pm
At other times, you can reach us by email or by direct phonecall.
+358 9 4315 2320
Television distribution licences and licences regarding the use of recordings
Kopiosto issues licences for retransmission of TV channels, for example on cable TV and shared antenna networks.
For more information, please call our customer service on Tuesdays, Wednesdays and Thursdays from 12.30 am to 2.30 pm
At other times, you can reach us by email or direct phonecall.
+358 9 4315 2330
Distribution of television programme remunerations
We pay authors and performers copyright remunerations for the secondary use of TV and radio programmes.
For more information, please contact our customer service team by phone from 9 am to 3 pm on weekdays or by e-mail.
+358 9 4315 2340
Public lending right scheme
W distribute public lending remunerations to visual artists.
For more information, please contact our customer service on weekdays from 9 am to 3 pm or by e-mail.
+358 9 4315 2360
Enquiries regarding the Kopiosto authorisation
For all matters relating to the authorisation granted to us, we are available to authors and publishers on weekdays from 9 am to 3 pm or by e-mail.
Copyright agreement for audiovisual authors and Grant of Rights to Kopiosto (AV authors)
+ 358 9 4315 2340
Grant of Rights to Kopiosto (other authors and publishers)
+ 358 9 4315 2310
Copyright advice and training
Our lawyers answer questions about copyright and the content of our licences on weekdays by e-mail neuvonta (at)kopiosto.fi or by phone. They give copyright trainings and speeches at various events.
You can also find answers to frequently asked questions:
Copyright consultation, copyright training and educational institution visits
We offer copyright and licensing training for educational institutions. The training is free of charge for educational institutions and is tailored to the time available. The training can also be delivered online.
Ask more neuvonta(at)kopiosto.fi
You can also find copyright training for teachers and education at Kopiraittila. (only in Finnish and Swedish)
Staff contact details
Staff e-mail addresses are in the form of firstname.lastname(at)kopiosto.fi.
You can also reach us on our direct phone numbers.
If necessary, you can also email kopiosto(at)kopiosto.fi.